Kristina St. Cyr Coaching

Effective Date: 11/25/2025
Last Updated: 11/25/2025

Introduction

Your privacy matters. At KSC Strategies LLC d/b/a Kristina St. Cyr Coaching ("we," "us," or "our"), we are committed to protecting.. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enroll in our programs, or otherwise interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide Directly

When you interact with our services, you may provide us with:

Contact Information: Name, email address, phone number, and home/mailing address
Emergency Contact Information: Name and contact details for an emergency contact
Intake Form Responses: Personal information about your situation, goals, and circumstances related to coaching services
Payment Information: Credit card or bank account details (processed securely through our payment processor)
Communications: Any messages, questions, or feedback you send us via email or other channels

Information Collected Automatically

When you visit our website, we may automatically collect:

Device Information: Browser type, operating system, and device type
Usage Information: Pages visited, time spent on pages, and how you navigate our site
Cookies and Similar Technologies: We use cookies to improve your experience and analyze website traffic (see "Cookies" section below)

How We Use Your Information

We use the information we collect to:

Provide coaching services and program materials
Communicate with you about your enrollment, sessions, and resources
Send program-related updates and reminders
Process payments and send receipts
Respond to your questions and requests
Send occasional newsletters or updates about our services (you may opt out at any time)
Improve our website and services
Comply with legal obligations

We will never sell your personal information to third parties.

How We Store Your Information

Your information is stored using the following platforms and tools:

Email and CRM: Flodesk (for email communications and marketing)
Cloud Storage: Google Drive and Google Sheets (for secure document storage)
Forms: Google Forms (for intake forms) and Cognito Forms (for coaching agreements and electronic signatures)
Payment Processing: Squarespace/Stripe (for secure payment transactions)

All platforms we use follow industry-standard security practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Who Has Access to Your Information

Access to your personal information is limited to:

Kristina St. Cyr Coaching: For providing services and communicating with you
Service Providers: Third-party platforms (listed above) that help us deliver our services, process payments, and manage communications

Our service providers are bound by their own privacy policies and are only permitted to use your information as necessary to provide services to us.

We do not share your personal information with other third parties except:

When required by law
To protect our rights or safety
With your explicit consent

Data Retention

We retain your personal information indefinitely for business purposes, including:

Maintaining records of past clients and program participants
Tax and accounting requirements
Providing continuity if you return for additional services

Your Right to Deletion: You may request that we delete your personal information at any time by contacting us at kristina@kristinastcyrcoaching.com. We will process your request within 30 days, except where we are required to retain certain information for legal or accounting purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct any inaccurate information
Deletion: Request that we delete your personal information
Opt-Out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email

To exercise any of these rights, please contact us at kristina@kristinastcyrcoaching.com.

Cookies

Our website may use cookies—small text files stored on your device—to:

Remember your preferences
Analyze website traffic and usage
Improve your browsing experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Kristina St. Cyr Coaching
Email: kristina@kristinastcyrcoaching.com
Website: https://www.kristinastcyrcoaching.com/

Thank you for trusting us with your information.